Projects

A sample CRM cleanup workflow: auditing a messy contact list, removing duplicates, standardising fields, tagging segments and leaving a database the owner can actually trust — with a simple maintenance routine so it stays clean.

A sample inbox and calendar system for busy owners: priority flags and labels, template replies for common questions, a weekly tidy-up routine, and calendar rules that protect focus time across time zones.

A sample month of social media support: a content calendar mapped to the business offers, a pack of on-brand Canva post designs with captions, and scheduled posting — so the page stays consistent without daily effort.

Sample WordPress support work: updating pages and prices, formatting and posting blog articles with images and basic SEO fields, checking links, and keeping content tidy and current.

Sample store support: creating product listings with clean titles, descriptions, variants and tags, organising collections, and keeping the storefront accurate — the small updates that keep a shop trustworthy.

Sample research work: building a clean, verified lead list in a spreadsheet — names, roles, contact details and notes gathered from public sources, checked and formatted so outreach can start right away.

A sample support workflow: a calm system for customer emails and chats — categorising inquiries, ready-to-personalise reply templates, escalation notes and follow-up tracking, so no client message gets lost.

A sample organisation project: turning a chaotic Drive into a clear folder system with naming rules, sensible shared access and an index document — so any file is findable in seconds, not minutes.

Sample design work: clean, on-brand presentations and marketing materials in Canva and PowerPoint — pitch decks, one-pagers and social graphics that look professional and stay easy to update.

Support for online teachers and coaches: preparing class resources, organising materials in Google Classroom, quizzes and worksheets, and Minecraft Education activities that keep students engaged.